Returns and Exchanges

IN-STOCK RETURNS and EXCHANGES

If there is a discrepancy between your invoice and packing slip, please call customer service immediately at 1.800.992.0799 so the problem can be resolved.

Cliff Keen Athletic cannot accept returns or exchanges for in-stock merchandise without a return authorization number.
Unless the item is defective, we do not accept used returns.

Return Authorizations must be requested within fifteen (15) days from receipt of shipment and must accompany your return or exchange.

There is a fifteen percent (15%) restocking charge to all returned stock merchandise.


For RETURNS, please email customerservice@cliffkeen.com 

For EXCHANGES, please email 
customerservice@cliffkeen.com

CUSTOM RETURNS

Custom uniforms and In-Stock with lettering garments including singlets and active wear are not returnable unless defective. No order may be changed once production has begun.